What's the refund policy?

We offer a 30-day money-back guarantee. If your recipient hasn't started their stories within 30 days, we'll give you a full refund. No questions asked.

We also stand behind the quality of the printed book. If there's a printing issue (damage, misprints, binding problems), we'll reprint and reship at no cost.

If anything else comes up, email us. We're a small team and we genuinely want every family to have a good experience.

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We read every email and respond personally. Usually within a few hours.