“Kindred Tales made it easy with weekly questions, room for our own, and photos like frosting on a cake.”
Frequently asked questions
What is the return policy?
We offer a 30-day, no-questions-asked money-back guarantee.
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
You'll have access immediately after your purchase.
We'll also send you an email with instructions if you wish to activate your account at a later time.
How can I get my order
After you've completed your purchase, we'll give you the option to gift it immediately or schedule it for a different time, and we'll handle the rest.
At this time, we'll also give you the option to include yourself as an administrator to help your loved one, if you choose to do so.
Where are your products manufactured?
We partner with print publishers around the globe to help ensure speedy production and delivery from a printer near you!
How much does shipping cost?
Shipping of your final book within the continental United States, most of Europe, Australia, and New Zealand is included with your purchase!
Can I help manage my gifted memoir?
Absolutely! Many families take the time to work with their loved ones, bonding over the experience of sharing and documenting their stories together.